Payment Policy

This Payment Policy explains how payments are presented and processed for purchases from Auto Digi Manual.

Currency and Order Total

Store prices are displayed in GBP. The total amount payable and any applicable taxes are shown at checkout before you submit payment.

Accepted Payment Methods

We accept the following payment methods when they are shown as available at checkout: American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, UnionPay and Visa.

The payment methods available for an individual order are the options shown at checkout. Availability may vary by device, location and payment-provider availability. Auto Digi Manual does not promise a payment method that is not shown at checkout.

Payment Confirmation

Your order proceeds to digital delivery only after payment has been successfully authorised and confirmed. If a payment is declined, pending or cancelled, contact the relevant bank or payment provider or try another method shown at checkout.

Payment Security

Checkout and payment processing are handled through Shopify and the payment provider selected at checkout. In the normal checkout process, Auto Digi Manual does not receive your complete payment-card number.

Duplicate or Unrecognised Charges

If you believe you were charged more than once or do not recognise a charge, contact us with your order number, purchase email address, transaction date and charged amount. Do not send a complete card number or security code by email.

Refunds

Approved refunds are returned to the original payment method. Eligibility and processing terms are set out in our Return & Refund Policy.

Auto Digi Manual

Address: 224 Burwell Drive, Witney, OX28 5LT, United Kingdom

Phone: +44 7494192628

Email: support@autodigimanual.co.uk

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed

Time Zone: Europe/London (GMT or BST, depending on the season)
Response Time: We respond within one business day