Frequently Asked Questions
What does Auto Digi Manual sell?
We sell downloadable workshop repair manuals and technical guides for cars, motorcycles and other vehicles. Products are digital PDF files; no physical book, disc or parcel is supplied.
How will I receive my order?
After successful payment confirmation, download details are sent to the email address provided at checkout within 0–1 business day.
Is there a delivery charge?
No. Digital delivery costs £0 because no physical item is shipped.
What payment methods do you accept?
We accept the following payment methods when they are shown as available at checkout: American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, UnionPay and Visa. The methods available for an individual order are displayed at checkout and may vary by device, location and payment-provider availability.
What should I check before purchasing?
Check the make, model, year and any engine, transmission or market details shown on the product page. If you are unsure about compatibility, contact us before ordering.
What if I do not receive the download details?
Check the inbox and spam or junk folder for the email address used at checkout. If the delivery window has passed, contact us with your order number and purchase email address.
What if the file is incorrect, damaged or cannot be opened?
Contact us with your order number and a clear description of the issue. We will verify the order and provide the appropriate resolution under our policies and your statutory rights.
Can I cancel an order or request a refund?
Eligibility depends on the circumstances and whether digital delivery has begun. Please read our Return & Refund Policy and contact us promptly if there is a problem.
What do I need to open the manual?
A standard PDF reader is generally required. You also need internet access to download the file.
Can I share, upload or resell a manual?
No. A purchase provides a limited right for the purchaser's own personal, non-commercial reference use, unless the product listing or applicable licence expressly states otherwise. Redistribution, resale and public uploading are not permitted.
Does Auto Digi Manual repair vehicles or provide mechanical diagnosis?
No. We supply technical documents for reference and do not provide repair or diagnosis services. Use a suitably qualified technician when a procedure is outside your knowledge or experience.
Is Auto Digi Manual affiliated with vehicle manufacturers?
Unless expressly stated on a product page, no. Vehicle and manufacturer names are used only to identify compatibility.
Auto Digi Manual
Address: 224 Burwell Drive, Witney, OX28 5LT, United Kingdom
Phone: +44 7494192628
Email: support@autodigimanual.co.uk
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Time Zone: Europe/London (GMT or BST, depending on the season)
Response Time: We respond within one business day